POLICIES
If you received an incorrect item or your item is damaged, please send us an email at millennialmoodstudio@gmail.com
PROCESSING TIME:
- Please allow 2-5 business days processing time for orders to ship. If you select Priority or Priority Express shipping at checkout, your order will ship within 1-2 business days. These 1-2 business days are in addition to the time it takes for your package to arrive. We are not responsible for any delays with USPS and will not refund shipping costs for their delay.
ORDER CHANGES & CANCELLATIONS:
- Once an order is placed, changes cannnot be made to alter any of the provided information or prodcut selection. This includes changes to the order such as size/style/color, shipping address, payment methods, etc. Please double check your cart and provided order information prior to placing your order.
- Order cancellations are not be guaranteed. We will do our best to cancel an order for you if the order is still pending production/fulfillment.Cancellation requests made more than 24 hours after purchase will not be honored. Once an order has been sent to prodcution, the order cannot be canceled.
RETURNS & EXCHANGES:
- PLEASE NOTE ALL ITEMS ARE FINAL SALE. We do not accept any returns or exchanges as all items are custom and made-to-order. If an item in your order is received damaged, please email us with photos attached.